Privacy Policy

Effective Date: June 22, 2025

Charis Aesthetics (“we,” “us,” “our”)—a Critical Care Registered Nurse‑led aesthetics clinic based in Rossendale, Lancashire—values and protects your personal data. This policy explains how we handle it when you use our website (https://www.charis-aesthetics.co.uk) or our services.

1. Who We Are

• Business Name: Charis Aesthetics

• Address: 9 Lilac Terrace, Stacksteads, Bacup OL13 8LG, Lancashire, UK facebook.com+7charis-aesthetics.co.uk+7charis-aesthetics.co.uk+7

• Email: charis.aesthetics25@gmail.com charis-aesthetics.co.uk+5charis-aesthetics.co.uk+5charis-aesthetics.co.uk+5

• Phone: +44 721 823 933 charis-aesthetics.co.uk+5charis-aesthetics.co.uk+5charis-aesthetics.co.uk+5

• Hours: By appointment only charis-aesthetics.co.uk+1charis-aesthetics.co.uk+1

2. Data We Collect

a. Personal Info:

• Name, email, phone number

• Date of birth and medical history (needed for safe treatment)

• Appointment dates and treatment preferences

b. Usage Data:

• IP address, browser and device type, visit pages, time spent

c. Cookies & Tracking:

• Basic cookies to improve website performance and UX

3. Why We Collect It

We use your data to:

• Book and manage your appointments (e.g., anti‑wrinkle, dermal filler, microneedling, fat‑dissolving) charis-aesthetics.co.uk+3charis-aesthetics.co.uk+3charis-aesthetics.co.uk+3charis-aesthetics.co.uk+4charis-aesthetics.co.uk+4charis-aesthetics.co.uk+4

• Ensure safe, personalised treatment based on medical history

• Send confirmations and reminders

• Respond to enquiries submitted via the website

• Improve and maintain the website and service quality

• Send marketing (with your explicit opt‑in)

4. Our Legal Bases

Under UK GDPR, processing is based on:

• Consent: your choice, especially for marketing

• Contract: fulfilling booked treatment agreements

• Legal obligations: record‑keeping for medical treatments

• Legitimate interests: enhancing our services and communications

5. How We Share Your Data

We do not sell your info. We only share it with:

• Healthcare professionals when clinically necessary

• Booking/CRM software providers (used via website booking system)

• Payment processors (e.g., Clearpay) charis-aesthetics.co.uk+1charis-aesthetics.co.uk+1charis-aesthetics.co.uk+1charis-aesthetics.co.uk+1

• Regulators or authorities if required by law

All third parties adhere to confidentiality and data protection requirements.

6. Data Storage & Retention

• Secure, encrypted digital records

• Medical records retained for at least 7 years

• Non-medical info retained only as long as necessary

7. Your GDPR Rights

You have the right to:

• Access and receive your data

• Correct inaccuracies

• Request deletion (where applicable)

• Object to processing

• Withdraw consent at any time

• File a complaint with the ICO

To exercise these, contact: charis.aesthetics25@gmail.com

8. Marketing Communications

If you consent, we'll send you emails or texts about:

• Treatment promotions

• New services

• Skincare advice

You can unsubscribe any time via email link or by contacting us.

9. External Links

Our site may link to other websites (e.g., Clearpay). We are not responsible for their privacy practices.

10. Policy Updates

This policy may be updated occasionally. We’ll post the latest version here.

11. Contact

Questions? Get in touch at:
Email: charis.aesthetics25@gmail.com
Phone: +44 721 823 933